How can we help you?
All our products have documentation that can easily be referred to by many users to resolve their issues.
Our Support team is available between 06:30 UTC to 14:30 UTC, weekdays only.
Check out our support policy
Paid user? Please go through these guidelines.
Free user? Please go through these guidelines.
rtMedia team DOES NOT provide any support to adult/nsfw* website after buying the product/s. We request NOT to do so as we will NOT be able to provide any support ever. We will not entertain any request for support in form of support tickets with such website links or images attached to it. Such tickets stand to be CLOSE without any prior notice.