How can we help you?
Documentation
All our products have documentation that can easily be referred to by many users to resolve their issues.
Read before you submit
Our Support team is available between 06:30 UTC to 14:30 UTC, weekdays only.
Check out our support policy
Paid user? Please go through these guidelines.
Free user? Please go through these guidelines.
rtMedia products are free for all and any type of usage. However, we will not be providing support for website/s that promote adult/nsfw* content..
You're not logged in. Please login first to
create support ticket.